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1.How long have you been in this field?
Our enterprise was founded in 1998, and we are professional in designing and producing knitting braiding machine in this field for 25 years.
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2.As a transnational business, how do you deal with the after-sale service of the machine?
We offer the Preventative Maintenance and After Sales Service. For we strongly feels about the importance of supporting our customers and the product solutions we provide.Consequently we offer comprehensive maintenance options to prevent equipment issues before they become problems. Also, we offer a one-year guarantee period.
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3.Do you have Installation Services?
Installation Services are available with all new machine purchases. We will provide the technical know-how for your operation smooth transition and support for installing,debugging, operation of the machine, it will indicate you how to use this machine well.
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4.How long is the warranty-period?
The warranty period of machine is one year, and we provide lifetime quality guarantee.
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5.Can you customize the machine for the customer?
Yes. We can, we also provide OEM for customers; If you need customized service, please contact with us.
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